Privacy Policy

At Rimaasa Online Store, your privacy and the security of your personal information are very important to us. This policy is designed to explain, in simple terms, how we use your information to improve your shopping experience and make it more personalized to your needs.

This policy applies whenever you interact with Rimaasa Online Store—whether through our website, by phone, email, social media, or any of the services we provide. By using these channels, you agree to the terms of this policy. If we make updates in the future, your continued use of our services will be considered as acceptance of those changes.

If you have any questions or concerns about this policy, we’re always happy to help. Please feel free to reach out to us using the contact details provided below.

info@rimaasa.com

Why We Need Your Personal Information

We collect your information so that we can manage your account (including any privileged accounts) and provide you with the products and services you request. This information allows us to process your orders, handle payments and refunds, and ensure your shopping experience runs smoothly. Without these details, we wouldn’t be able to complete your purchase or deliver the services you expect from us.

We also use your information—along with your browsing activity, in-store visits, and online purchases—to better understand your preferences. This helps us create a more personalized experience by offering recommendations, promotions, and services that are relevant to you.

If at any time you’d prefer not to receive promotional emails from us, you can easily unsubscribe by following the instructions at the bottom of each email or by reaching out to us directly.

How We Protect Your Data

Your privacy and security are our top priority. To keep your personal details—such as usernames, passwords, payment information, and any data shared with us—safe, we use reliable practices for collecting, storing, and processing information.

We also have strong security measures in place to prevent unauthorized access, changes, sharing, or loss of your data. Our goal is simple: to provide you with a safe, secure environment every time you shop with us.

How Long We Keep Your Personal Information

We only keep your personal information for as long as it’s needed to serve the purposes explained in this Privacy Policy. In most cases, this means keeping it for a minimum of seven (7) years to meet legal and business requirements.

After that, we’ll securely delete or anonymize your data when it’s no longer required. Simply put, we’ll never hold on to your information longer than necessary to provide our services or meet our obligations.

Access to Your Personal Information

You have the right to know what personal information we hold about you. Most of your details can be viewed and updated directly through your online account. However, for certain information—like your registered email address or Privilege card number—you’ll need our help to make changes.

To keep your data safe, we may ask for proof of identity before granting access or making updates. This is simply to ensure that your information stays protected and only you have control over it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Whenever updates are made, we’ll post the revised version here so you can stay informed about how we protect your personal information.

We encourage you to check this page occasionally to keep up to date. By continuing to use our services after any updates, you agree to the terms of the revised policy.

Acceptance of This Privacy Policy

By using our website you are agreeing to this Privacy Policy. If you do not agree with the terms, we kindly ask that you stop using our web side.

If we update the policy, your continued use of our services will be taken as acceptance of those changes.